

Then, potential clients can say "Oh, great. It's just a question for them to show the portfolio of each solution, and how the solution was going to develop, and how the solution was deployed to those organizations. I can show you, for example, how this solution was beneficial for our Coca-Cola client." I know Microsoft has several clients with various solutions. This is what the tools can do, what the tools can offer you." It would give them really important insights. If they have those insights, then they can make a more, let's say, clear decision. IF a big package is being offered to a company, they should be able to sit the decision-makers down and say "Okay, this is what we have.

Only after a few years do they have some certainty. The companies, for example, sometimes don't know where they want to go. They need to give more guidance or some video training or try to understand more what the organization is trying to build or accomplish and assist them on their journey. That sometimes is difficult. That's the reason why it's sometimes difficult to follow up as, in different components, in different areas, the features are evolving also. Every month there's always something new. It's not that you have, let's say, a quarterly release or a yearly release. In some cases, there are things that are not so crystal clear. It would help, if, in the beginning, there was an onboarding process to show how to set it up properly or how to set up the things properly, or how to have the support they need or the guidance on how they should deploy it.
